Home Forums Hardware FlexCase-E (SSH Login / Hostname Issue)

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    • shwetawankhadeshwetawankhade
      Participant
      Post count: 11

      I’m setting up an SSH connection with FlexCase-E, but I am running into an issue.
      I used the following details (from the documentation):
      Hostname: FlexCase01
      Username: pi
      Password: audesse_temp
      hostname: radxa-cm3-io
      user: rock
      password: audesse_temp
      However, when I try connecting via SmartTTY / SSH client, I get an error: “No such host found”.
      The hostname itself is not being resolved.I am following the user guides available on audesse website.
      Could you please confirm:
      Is the default hostname for FlexCase-E correct?
      Does FlexCase-E require an IP-based SSH login instead of hostname-based?
      Is there any additional setup required on first boot to enable SSH?
      If available, please share a guide for initial SSH setup specific to FlexCase-E.
      Any help would be appreciated.
      Thank you!

    • AmirFAmirF
      Moderator
      Post count: 37

      Hi,

      Please see the following page for all the possible credentials needed for SSH connection to the MPU.

      You do not need any initial setup for connecting for the first time.
      Also please make sure that the Ethernet pins on your harness match the datasheet on the website.

      Thanks,
      Amir

    • shwetawankhadeshwetawankhade
      Participant
      Post count: 11

      Thank you for the prompt response Amir,

      I would also like to understand the correct workflow for accessing GPS/GNSS data from the Quectel module and sending telemetry data (GPS + any sensor/CAN data) to the cloud.
      Any initial configuration needed on the device or FlexConnect dashboard before data begins uploading

      If there is a recommended sequence after the SSH connection has been set up, it would really help to know the expected bring-up flow for FlexCase-E.

      Thank you,
      Shweta

    • rhyse.maryniukAudesse Team
      Keymaster
      Post count: 26

      Hello Shweta,

      Thank you for your follow-up questions.

      FlexCase-E Data Workflow
      • GPS/GNSS Data: Accessing the Quectel module and GPS data is handled (to begin with) through a modem manager script that is pre-included with the FlexCase-E device. This script allows you to manage the modem and access the GPS information as needed.
      • Sending Telemetry Data to the Cloud: For the workflow on sending data to the cloud, please refer to our developer introductory page: https://www.audesseinc.com/resources/flexconnect-developer-intro/
      We provide guidance on connecting to FlexConnect, as developers are permitted to use a number of different methods.

      Regarding your question about the “expected bring-up flow” or sequence, could you please clarify what specifically you are looking for? If you have any additional questions after reviewing the developer introductory page, please feel free to reach out.

      Rhyse

    • shwetawankhadeshwetawankhade
      Participant
      Post count: 11

      Hi, Thank you for the clarification on GPS data .I’m working with the Audesse FlexCase-E, which uses a Rockchip compute module with an onboard WiFi interface.

      On the SmartCase, we were able to get SSH access to the Rockchip Linux system by exposing the raw Ethernet pins, wiring them to an RJ45 connector, and connecting that to a laptop. This brought the device and my laptop onto the same network, allowing SSH.

      For the FlexCase-E, the Rockchip module has an onboard WiFi chip. I want to know:

      How can I enable or access SSH on the Rockchip module over WiFi?

      Specifically, I’d like to understand:

      Does the FlexCase-E ship with WiFi AP mode enabled by default?
      (i.e., should I see any Rockchip/FlexCase WiFi SSID after powering the unit?)

      If WiFi AP mode is disabled, what is the recommended method to enable WiFi (AP or STA mode) on the Rockchip so that I can SSH into it?

      If WiFi cannot be used directly for SSH,
      what is the supported way to reach the Rockchip Linux console (USB-OTG, UART debug port, etc.) on the FlexCase-E?

      My goal is simply to get the Rockchip module on the same network as my laptop so I can SSH into it, similar to how we did via the raw Ethernet pins on the SmartCase.

      Any guidance or documentation on enabling SSH/WiFi access on FlexCase-E would be really helpful. Thanks!

    • rhyse.maryniukAudesse Team
      Keymaster
      Post count: 26

      Hello Shweta,

      Thanks for the information and noted on you establishing ethernet connection. I’ll assume the ethernet connection is done correctly.

      Our devices have been shipped with SSH enabled, one you are on the same network (wired/wireless) you should be able to SSH into the device using the same approach. https://www.audesseinc.com/resources/sshconnection/

      For WiFi AP mode, I recommend you look up the resources for that particular module. The model number should be on the MPU itself. For our recommended approach, please read the guide in the link above.

      SSH is the recommended approach for working with the MPU.If there is anything unclear about the guide link posted, please let me know as that should provide you with all the information you need.

      Best,

      Rhyse

    • shwetawankhadeshwetawankhade
      Participant
      Post count: 11

      Can you throw some light on hoe can I connect the Flex case E with my laptop over ethernet for initial SSH setup. The datasheet section it mentions that it has 2 pin ethernet interface Eth+ and Eth-. But I am not sure how can i connect it to my laptop. Is there some sort of a specific ethernet I should use?

    • shwetawankhadeshwetawankhade
      Participant
      Post count: 11

      Can you throw some light on how can I connect the Flex case E with my laptop over ethernet for initial SSH setup. The datasheet section it mentions that it has 2 pin ethernet interface Eth+ and Eth-. But I am not sure how can i connect it to my laptop. Is there some sort of a specific ethernet I should use?

    • rhyse.maryniukAudesse Team
      Keymaster
      Post count: 26

      Hello Shweta,

      The Eth+ and Eth- are “MCU” Ethernet, not MPU Ethernet. You will not be able to connect to the MPU through that interface.

      The FlexCase E typically uses the USB or Wifi interfaces to establish an SSH connection, as explained in the SSH guide.

      Best,

      Rhyse

    • shwetawankhadeshwetawankhade
      Participant
      Post count: 11

      Thanks for the clarification Rhyse!
      I tried connecting with the usb port as well but my pc is not detecting any connection (the usb I have is data cable) and the usb wifi interface is not visible in the ipconfigs and network connections as well. Also, if wifi is enabled by default then how can I connect to the wifi module ? we don’t know any credentials for connecting to wifi yet and when I power on the rockchip module the the rockchip wifi SSID should be visible but it is not visible in the network vicinity .The SSH connection page talks about the wifi and usb options being available but exactly what steps need to be followed in order to get the rockchip module and my laptop on the same network is not mentioned. Also, I have read about the involvement of Bonjour for scanning the network and finding the devices nearby,but I am not very sure about how can I use it to my benefit. Is it really necessary? It would be very helpful if you provide some assistance on how can I get my laptop and the rockchip on same network either through wifi or usb. Looking forward to your response!

    • rhyse.maryniukAudesse Team
      Keymaster
      Post count: 26

      Hello Shweta,

      Please see my answers below:

      I tried connecting with the usb port as well but my pc is not detecting any connection (the usb I have is data cable) and the usb wifi interface is not visible in the ipconfigs and network connections as well.
      -Our SSH guide (https://www.audesseinc.com/resources/sshconnection/) in combination with the datasheet for pinout should explain how to initiate an SSH connection to the device.

      Also, if wifi is enabled by default then how can I connect to the wifi module ? we don’t know any credentials for connecting to wifi yet and when I power on the rockchip module the the rockchip wifi SSID should be visible but it is not visible in the network vicinity.
      -Again, the SSH guide provides guidance on how to do this and includes the default credential details.

      The SSH connection page talks about the wifi and usb options being available but exactly what steps need to be followed in order to get the rockchip module and my laptop on the same network is not mentioned.

      Also, I have read about the involvement of Bonjour for scanning the network and finding the devices nearby,but I am not very sure about how can I use it to my benefit. Is it really necessary?
      -We don’t typically use Bonjour for the FlexCase E, but you may find it helpful in your case.

      If you are still having issues, you may want to consider an RMA (https://www.audesseinc.com/resources/forum/) as we can inspect the unit to ensure there is nothing wrong with it. Alternatively, you may purchase engineering support hours for someone to help you work through this issue.

      Best,

      Rhyse

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